What this is: a cross-reference table that links the field names in your dispatch / reservation platform to the field names this software uses internally. Each row pairs one piece of information (e.g. "Customer first name") with the tag your platform uses for it (e.g. #TRIP_PASS_FNAME# in LimoAnywhere), the field this software stores it under (e.g. passenger_first), and the name that appears in Zapier's field-selector dropdown when you're wiring a Zap.

When to use it:

• Configuring a Zapier automation — paste the right tag/field on each side
• Setting up a CSV import — know which column maps to which software field
• Troubleshooting — find out why a field "isn't coming through"
• Switching platforms — edit the Platform Tag column to match your new platform's tag syntax (everything else stays the same)

Edits save automatically.

Why is the Software Field column greyed out? Those are the canonical names of fields this software stores — they're locked so editing them can't desync the table from what's actually in the database. When the software adds a new field, a new row appears here automatically with the Software Field pre-filled; your job is just to fill in the Platform Tag and Zapier Field beside it.